1. 1. Make sure safety and health precautions are taken by cleanup professionals and occupants. Mold-contaminated buildings can be associated with a number of health problems. Anyone involved in the mold remediation process must be protected from exposure through a combination of practices and controls.

 

1. 1. A post-cleanup assessment by an independent environmental expert. An effective mold remediation cannot be developed without first determining the extent of the contamination to be removed. To ensure that remediation work is being properly performed, it is highly recommended that appropriate documentation of the remediation process be kept by project management

 

1. 1. Control of mold before it spreads further. Eliminating mold at the source of contamination is essential. Once mold spores spread through the air, it will be much more difficult to capture.

 

1. 1. Oversee the proper physical removal of the mold. The mold must be physically removed from the structure. Attempts to isolate mold or remove signs of mold on the surface are not adequate. Note that bleach alone cannot kill mold.

 

1. 1. Ensure that moisture is controlled to limit future contamination or re-contamination. Mold growth is virtually inevitable if moisture is not controlled. Moisture problems must be identified, located and corrected or controlled as soon as possible.

 

Application of these principles may involve multiple disciplines and professionals from a wide range of restoration and indoor environmental fields.

 

 

Our Privacy Policy - Maple Leaf Mold Inc.

 

 

At Maple Leaf Mold Inc., respecting privacy and personal information has always been an important part of our commitment to our clients, volunteers, employees, and contractors. That is why we have developed the Maple Leaf Mold Inc. Privacy Policy. The Maple Leaf Mold Inc. Privacy Policy is a statement of principles and guidelines regarding the minimum requirements for the protection of personal information provided by Maple Leaf Mold Inc to its clients, volunteers, employees and contractors. The objective of the Maple Leaf Mold Inc Privacy Policy is to promote responsible and transparent personal information management practices in a manner consistent with the provisions of The Personal Information Protection and Electronic Documents Act Canada (“PIPEDA”).

PIPEDA establishes rules for the management of personal information by organizations involved in commercial activities, attempting to strike a balance between an individual’s right to the protection of personal information and the need of organizations to obtain and handle such personal information for legitimate business purposes.

Organizations covered by PIPEDA must obtain an individual’s consent when they collect, use or disclose an individual’s personal information.  he individual has a right to access their personal information held by an organization and to challenge its accuracy, if need be. Personal information can only be used for the purposes for which it was collected. Maple Leaf Mold Inc is responsible for the protection of personal information in its control and the fair handling of such personal information at all times, throughout the organization and in dealings with third parties.

Maple Leaf Mold Inc will review the Maple Leaf Mold Inc Privacy Policy on a regular basis to make sure it is relevant and remains current with changing technologies and laws and the evolving needs of Maple Leaf Mold Inc, its clients, volunteers, employees and contractors.

Summary of Principles
Accountability
Maple Leaf Mold Inc. is responsible for personal information under its control. The Maple Leaf Mold Inc Privacy Coordinator (Operations Manager) is accountable for compliance with Maple Leaf Mold Inc Privacy Policy.
Identifying Purposes for Collection of Personal Information
Maple Leaf Mold Inc shall identify the purposes for which personal information is collected at or before the time the information is collected.
Obtaining Consent for Collection, Use or Disclosure of Personal Information
The knowledge and consent of a client, volunteer, employee or contractor are required for the collection, use, or disclosure of personal information, except where inappropriate.
Limiting Collection of Personal Information
Maple Leaf Mold Inc shall limit the collection of personal information to that which is necessary for the purposes identified by Maple Leaf Mold Inc. Maple Leaf Mold Inc. shall collect personal information by fair and lawful means.
Limiting Use, Disclosure, and Retention of Personal Information
Maple Leaf Mold Inc. shall not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Maple Leaf Mold Inc shall retain personal information only as long as necessary for the fulfilment of the purposes for which it was collected or as required by law.
Accuracy of Personal Information
Personal information shall be as accurate, complete, and up to date as is necessary for the purposes for which it is to be used.
Security Safeguards
Maple Leaf Mold Inc. shall protect personal information through the use of security safeguards appropriate to the sensitivity of the information.
Openness Concerning Policies and Practices
Maple Leaf Mold Inc. shall make readily available to clients, volunteers, employees and contractors specific information about its policies and practices relating to its management of personal information.
9.Access to Personal Information
Maple Leaf Mold Inc shall inform a client, volunteer, employee or contractor of the existence, use and disclosure of his or her personal information upon request and shall give the individual access to that information. A client, volunteer, employee or contractor shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

10. Challenging Compliance
A client, volunteer, employee or contractor shall be able to address a challenge concerning compliance with the above principles to the person accountable Maple Leaf Mold Inc.’s compliance with the Maple Leaf Mold Inc. Privacy Policy

Scope and Application
The ten principles that form the basis of the Maple Leaf Mold Inc Privacy Policy are interrelated and Maple Leaf Mold Inc. shall adhere to the ten principles as a whole. Each principle must be read in conjunction with the following commentary. As permitted by PIPEDA, the commentary has been drafted to reflect personal information issues specific to Abundance Canada.

The scope and application of the Maple Leaf Mold Inc. Privacy Policy are as follows:

The Maple Leaf Mold Inc. Privacy Policy applies to personal information about Maple Leaf Mold Inc’s clients, volunteers, employees and contractors that is collected, used, or disclosed by Maple Leaf Mold Inc n the course of commercial activities.
The Maple Leaf Mold Inc Privacy Policy applies to the management of personal information in any form whether oral, electronic or written.
The Maple Leaf Mold Inc Privacy Policy does not impose any limits on the collection, use or disclosure of the following information by Maple Leaf Mold Inc:

an individual’s name, address and telephone number that appears in a telephone directory that is available to the public, where the individual can refuse to have their personal information appear in such a directory;
an employee’s name, title, business address or business telephone, e-mail or fax number; or
other information about the individual that is publicly available and is specified by regulation pursuant to PIPEDA.
The application of the Maple Leaf Mold Inc Privacy Policy is subject to the requirements and provisions of PIPEDA, the regulations enacted thereunder and any other applicable legislation, regulation, court order, or other lawful authority.
Definitions
“collection” means the act of gathering, acquiring, recording, or obtaining personal information from any source, including third parties, by any means.

“consent” means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either expressed or implied and can be provided directly by the individual or by an authorized representative. Express consent can be given orally, electronically or in writing, but is always unequivocal and does not require any inference on the part of Maple Leaf Mold Inc. Implied consent is consent that can reasonably be inferred from an individual’s action or inaction.

“client” means an individual who supports the work of Maple Leaf Mold Inc financially or consults with, requests or uses the services of Maple Leaf Mold Inc.

“volunteer” means an individual who volunteers his or her time without remuneration to work on Maple Leaf Mold Inc board, committees, projects, etc.

“contractor” and/or “sub-contractor”, means a sub-contractor and/or contractor engaged by Maple Leaf Mold Inc.

“disclosure” means making personal information available to a third party.

“employee” means an employee of Maple Leaf Mold Inc.

“personal information” means information about an identifiable individual, but does not include aggregated information that cannot be associated with a specific individual or the name, title or business address or business telephone number, e-mail or fax number of an employee of an organization.

For a client such information may include opinions, evaluations, comments, recorded information, and donation records, but does not include certain publicly available information exempted by regulation such as a constituent’s name, address, telephone number and electronic address.
For a volunteer such information may include comments, recorded information, donation records, personal and business interests, expenses while on A Maple Leaf Mold Inc business, a personal photograph, but does not include certain publicly available information exempted by regulation such as a constituent’s name, address, telephone number and electronic address.
For an employee, such information may include information found in employment files, performance appraisals, a personal photograph, and medical and benefits information.
For a contractor or sub-contractor, such information may include information found in services contracts.
Principle 1 - Accountability
Maple Leaf Mold Inc is responsible for personal information under its control. The Maple Leaf Mold Inc Privacy Coordinator is accountable for compliance with the Maple Leaf Mold Inc Privacy Policy. An annual compliance audit of the personal information management practices of Maple Leaf Mold Inc will be reported to Ownership.

Responsibility for compliance with the provisions of the Maple Leaf Mold Inc Privacy Policy rests with the Maple Leaf Mold Inc Privacy Coordinator (Director of Operations) who can be reached at (416) 254 7256. Other individuals within Maple Leaf Mold Inc may be delegated to act on behalf of the Maple Leaf Mold Inc Privacy Coordinator or to take responsibility for the day-to-day collection and processing of personal information.

Maple Leaf Mold Inc. is responsible for personal information in its possession or custody. Maple Leaf Mold Inc. shall use contractual or other means to provide a comparable level of protection while personal information is in the possession of the third party.

Maple Leaf Mold Inc shall implement policies and procedures to give effect to the Maple Leaf Mold Inc Privacy Policy, including:

Implementing procedures to protect personal information and to oversee Maple Leaf Mold Inc compliance with the Maple Leaf Mold Inc Privacy Policy;
Establishing procedures to receive and respond to inquiries or complaints;
Training and communicating to employees and contractors about Maple Leaf Mold Inc's policies and procedures;
Developing information materials to explain Maple Leaf Mold Inc.'s policies and procedures; and
To actively promote Mission of Maple Leaf Mold Inc.

 

Principle 2 - Identifying purposes for collection of personal information
Maple Leaf Mold Inc. shall identify the purposes for which personal information is collected at or before the time the information is collected.

Maple Leaf Mold Inc collects personal information only for the following purposes:

To establish and maintain responsible ongoing relations with its clients;
To assist clients in achieving their planning objectives through Maple Leaf Mold Inc or through third party service providers;
To understand, develop, and/or enhance client needs, concerns, or opinions;
To protect Maple Leaf Mold Inc and its clients from error and fraud;
To recommend particular products and services to meet the needs of clients;
To manage and develop Maple Leaf Mold Inc’s business and operations, including personnel and employment matters;
To meet legal, regulatory, and governance requirements; and
To advance Maple Leaf Mold Inc’s mission and vision and to provide the client with information in the wider charitable sector.

For example, personal information collected, used and/or disclosed may include information on:

To establish and maintain responsible ongoing relations with its clients;

Maple Leaf Mold Inc shall specify orally, electronically or in writing the identified purposes to the client, volunteer, employee or contractor at or before the time personal information is collected. Upon request, persons collecting personal information shall explain these identified purposes or refer the individual to a designated person within Maple Leaf Mold Inc who shall explain the purposes.

When personal information that has been collected is to be used or disclosed for a purpose not previously identified, the new purpose shall be identified prior to use. Unless the new purpose is permitted or required by law, the consent of the client, volunteer, employee or contractor will be required before the personal information will be used or disclosed for the new purpose.

 

Principle 3 - Obtaining consent for collection, use or disclosure of personal information
The knowledge and consent of a client, volunteer, employee or contractor are required for the collection, use, or disclosure of personal information, except where inappropriate.

In obtaining consent, Maple Leaf Mold Inc shall use reasonable efforts to ensure that a client, volunteer, employee or contractor is advised of the identified purposes for which personal information will be used or disclosed. Purposes shall be stated in a manner that can be reasonably understood by the client, volunteer, employee or contractor.

Generally, Maple Leaf Mold Inc shall seek consent to use and disclose personal information at the same time it collects the information. However, Maple Leaf Mold Inc may seek consent to use and disclose personal information after it has been collected, but before it is used or disclosed for a new purpose.

Maple Leaf Mold Inc will require clients, volunteers, employees or contractors to consent to the collection, use and/or disclosure of personal information as a condition of the supply of a product or service only if such collection, use and/or disclosure is required to fulfill the explicitly specified and legitimate purposes.

In determining the appropriate form of consent, Maple Leaf Mold Inc shall take into account the sensitivity of the personal information and the reasonable expectations of its clients, volunteers, employees and contractors.

In general, donations and financial transactions; participation as a volunteer; subscription or information requests; the acceptance of engagement by a contractor; or the acceptance of employment or benefits by an employee, constitutes implied consent for Maple Leaf Mold Inc to collect, use and disclose personal information for the identified purposes.

A client, volunteer, employee or contractor may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Clients, volunteers, employees and contractors may contact Maple Leaf Mold Inc for more information regarding the implications of withdrawing consent.

In certain circumstances personal information can be collected, used or disclosed without the knowledge and consent of the individual. For example:

if it is clearly in the interests of the individual and consent cannot be obtained in a timely way, such as when the individual is seriously ill or mentally incapacitated;
if seeking the consent of the individual might defeat the purpose of collecting the information, such as in the investigation of a breach of an agreement or a contravention of a federal or provincial law, or that of a foreign jurisdiction;
if there is an emergency where the life, health or security of an individual is threatened; or
if disclosure is to a lawyer representing Maple Leaf Mold Inc, to comply with a subpoena, warrant or other court order, or otherwise required or authorized by law.

 

Principle 4 - Limiting collection of personal information
Maple Leaf Mold Inc shall limit the collection of personal information to that which is necessary for the purposes identified by Maple Leaf Mold Inc. Maple Leaf Mold Inc shall collect personal information by fair and lawful means.

Maple Leaf Mold Inc collects personal information primarily from its clients, volunteers, employees or contractors.

Maple Leaf Mold Inc may also collect personal information from other sources including employers or personal references, or other third parties who represent that they have the right to disclose the information.

Principle 5 - Limiting use, disclosure, and retention of personal information
Maple Leaf Mold Inc shall not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Maple Leaf Mold Inc shall retain personal information only as long as necessary for the fulfilment of the purposes for which it was collected.

Maple Leaf Mold Inc may disclose a client’s or volunteer’s personal information to:

A third party who, in the reasonable judgment of Maple Leaf Mold Inc, is seeking the information as an agent of the client or volunteer;
A third party involved in supplying the client or volunteer with products or services of or through Maple Leaf Mold Inc;
A third party engaged by Maple Leaf Mold Inc to perform functions on its behalf;
A public authority or agent of a public authority if, in the reasonable judgment of Maple Leaf Mold Inc, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information; or
Any other third party or parties, where the client or volunteer consents to such disclosure or disclosure is required or permitted by law.
Maple Leaf Mold Inc may disclose personal information about its employees or contractors:

For normal personnel and benefits administration;
In the context of providing references regarding current or former employees and/or contractors in response to requests from prospective employers; or
Where the employee or contractor consents to such disclosure or disclosure is required or permitted by law.
Only Maple Leaf Mold Inc’s employees and/or contractors with a business need to know, or whose duties or services reasonably so require, are granted access to personal information about clients, volunteers, employees and contractors.

Maple Leaf Mold Inc shall keep personal information only as long as it remains necessary or relevant for the identified purposes or as required by law. Depending on the circumstances, where personal information has been used to make a decision about a client, volunteer, employee or contractor, Maple Leaf Mold Inc shall retain, for a period of time that is reasonably sufficient to allow for access by the client, volunteer, employee or contractor, either the actual information or the rationale for making the decision.

Maple Leaf Mold Inc shall maintain reasonable and systematic controls, schedules and practices for information and records retention and destruction which apply to personal information that is no longer necessary or relevant for the identified purposes or required by law to be retained. Such information shall be destroyed, erased or made anonymous.

Principle 6 - Accuracy of personal information
Personal information shall be as accurate, complete, and up to date as is necessary for the purposes for which it is to be used.

Personal information used by Maple Leaf Mold Inc shall be sufficiently accurate, complete, and up to date to minimize the possibility that inappropriate information may be used to make a decision about a client, volunteer, employee or contractor.

Maple Leaf Mold Inc shall update personal information about clients, volunteers, employees and contractors as necessary to fulfill the identified purposes or upon notification by the individual.

Principle 7 - Security safeguards
Maple Leaf Mold Inc shall protect personal information through the use of security safeguards appropriate to the sensitivity of the information.

Maple Leaf Mold Inc shall use appropriate security measures to protect personal information against such risks as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction regardless of the format in which it is held. Maple Leaf Mold Inc shall use care in disposing of or destroying personal information, to prevent unauthorized parties from gaining access to the information. For example:

Security measures include secure locks on filing cabinets and restricted access to the vault where financial information is stored.
There is restricted access to sensitive personal information through secure passwords limited to those who have a need to use the personal information contained in sensitive databases.
Paper copy Maple Leaf Mold Inc files containing personal information deleted from the files are shredded by a reputable shredding contractor. Deleted electronic files will be permanently removed from the system, although back-up tapes will contain information removed from the system until such time that the back-up tape is destroyed or reused.

Maple Leaf Mold Inc shall protect personal information disclosed to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.

All of Maple Leaf Mold Inc s employees and/or contractors with access to personal information shall be required as a condition of employment or engagement to respect the confidentiality of personal information.

Principle 8 - Openness concerning policies and procedures
Maple Leaf Mold Inc shall make readily available to clients, volunteers, employees and contractors specific information about its policies and procedures relating to its management of personal information.

Maple Leaf Mold Inc shall make available information to help clients, volunteers, employees and contractors exercise choices regarding the use of their personal information.

Principle 9 - Access to personal information
Maple Leaf Mold Inc shall inform a client, volunteer, employee or contractor of the existence, use and disclosure of his or her personal information upon request and shall give the individual access to that information. A client, volunteer, employee or contractor shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Upon request, Maple Leaf Mold Inc shall afford clients, volunteers, employees and contractors a reasonable opportunity to review the personal information in the individual’s file. Personal information shall be provided in an understandable form within a reasonable time and at a minimal or no cost to the individual.

In certain situations Maple Leaf Mold Inc may not be able to provide access to all of the personal information it holds about a client, volunteer, employee or contractor. Maple Leaf Mold Inc shall provide the reasons for denying access upon request. For example:

if doing so would likely reveal personal information about a third party or could reasonably be expected to threaten the life or security of another individual;
if disclosure would reveal confidential Maple Leaf Mold Inc information;
if the information is protected by solicitor-client privilege;
if the information was generated in the course of a formal dispute resolution process; or
if the information was collected in relation to the investigation of a breach of an agreement or a contravention of a federal or provincial law, or that of a foreign jurisdiction.

Upon request, Maple Leaf Mold Inc shall provide an account of the use and disclosure of personal information and, where reasonably possible, shall state the source of the information. In providing an account of disclosure, Maple Leaf Mold Inc shall provide a list of organizations to which it may have disclosed personal information about the individual when it is not possible to provide a list of organizations to which it actually disclosed personal information about the individual.

In order to safeguard personal information, a client, volunteer, employee or contractor may be required to provide sufficient identification information to permit Maple Leaf Mold Inc to account for the existence, use and disclosure of personal information and to authorize access to the individual’s file. Any such information shall be used only for this purpose.

Maple Leaf Mold Inc shall promptly correct or complete any personal information found to be inaccurate or incomplete. Any unresolved differences as to accuracy or completeness shall be noted in the individual’s file. Where appropriate, Maple Leaf Mold Inc shall transmit to third parties having access to the personal information in question any amended information or the existence of any unresolved differences.

Clients, volunteers can obtain information or seek access to their individual information by contacting the Maple Leaf Mold Inc Privacy Coordinator (Operations Manager) during Maple Leaf Mold Inc’s office hours.

Employees and contractors can obtain information or seek access to their individual files by contacting their immediate supervisor within Maple Leaf Mold Inc or the Director of Human Resources.

Principle 10 - Challenging compliance
A client, volunteer, employee or contractor shall be able to address a challenge concerning compliance with the above principles to the person accountable for Maple Leaf Mold Inc ’s compliance with the Maple Leaf Mold Inc Privacy Policy.

Maple Leaf Mold Inc shall maintain procedures for addressing and responding to all inquiries or complaints from its clients, volunteers, employees and contractors about Maple Leaf Mold Inc’s handling of personal information.

Maple Leaf Mold Inc shall inform its clients, volunteers, employees and contractors about the existence of these procedures as well as the availability of complaint procedures.

The Maple Leaf Mold Inc Privacy Coordinator may seek external advice where appropriate before providing a final response to individual complaints.

Maple Leaf Mold Inc shall investigate all complaints concerning compliance with the Maple Leaf Mold Inc Privacy Policy. If a complaint is found to be justified, Maple Leaf Mold Inc shall take appropriate measures to resolve the complaint including, if necessary, amending its policies and procedures. A client, volunteer, employee or contractor shall be informed of the outcome of the investigation regarding his or her complaint.

Additional Information
For more information regarding the Maple Leaf Mold Inc Privacy Policy, please contact the Maple Leaf Mold Inc Director of Operations at (416) 254 7256 or via info@mapleleafmold.ca

For a copy of The Personal Information Protection and Electronic Documents Act (Canada) or to contact the Privacy Commissioner of Canada, please visit the Office of the Privacy Commissioner of Canada’s web site at www.privcom.gc.ca